Protecting your information
- Keep conversations on HeartConnect until you fully trust someone.
- Never share financial information, passwords, or one-time codes.
- Be cautious of anyone who asks for money — it's the most common scam.
Meeting in person
- Meet in a public place for the first few dates.
- Tell a friend or family member where you're going and when.
- Arrange your own transportation to and from the date.
- Stay sober enough to keep your judgement sharp.
Profile verification
Verified members display a verification badge so you know you're talking to a real person. Look for the badge, and consider verifying your own profile to build trust with your matches.
Tools that keep you in control
- Block anyone instantly — they'll no longer be able to reach you.
- Report suspicious or abusive behaviour to our moderation team.
- Privacy controls let you decide who can see and contact you.
Need help now?
If you ever feel unsafe, trust your instincts and remove yourself from the situation. For urgent danger, contact your local emergency services. To report a member, visit our Report Abuse page.